Sources:
Wikipedia, Google, YouTube, SlideShare,
Business Dictionary And Dictionary Of Accounting Terms. |
Lean Business 2100
|
• |
Accounting
Accounting is a systematic process of identifying, recording, measuring, classifying, verifying, summarizing, interpreting, and communicating financial information for organization's decision makers. Accounting entails preparation of financial statements, such as balance sheets, income statements, and statements of cash flows which respectively reflect organization's financial status, financial performance, and cash flows. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare |
Check
Point 41 |
• |
Accounting Cycle
The accounting cycle represents a sequence of activities designed to complete accounting activities within an organization. These activities include: entering transactions, posting journal entries, preparing trial balance, preparing worksheet, adjusting journal entries, preparing financial statements, and closing the accounting books. The accounting cycle is built into any accounting software and it is completed automatically. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 43 |
• |
Accounting Information System (AIS)
Accounting information system is a comprehensive system of collecting, storing, and processing financial and accounting data for organization's decision makers. Accounting information system deals with two types of accounting information external reports or financial accounting reports and internal reports or management accounting reports. Financial accounting reports include three types of financial statements and internal reports include four basic management accounting reports. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 42 |
• |
Accounting Period
Accounting period represents a time frame used by accounting professionals for evaluating accounting information, balancing books of account, and preparing financial statements. The length of the accounting period is commonly accepted as one full year, known as the fiscal year or financial year. Management has the option of selecting the beginning of the company's fiscal year in accordance with the particular operating conditions and other relevant factors or it can use a calendar year as a fiscal period. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare |
Check Point 44 |
• |
Accounting Software For Small Business
Accounting software is a data-base-driven computerized method of classifying, managing, and reporting financial information related to the organization's status and performance to managers and shareholders. Accounting software includes various modules which deal with the specific part of accounting, such as accounts payable and accounts receivable, general ledger, billing, sales, purchases, inventory and much more. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare |
Check Point 43 |
• |
Accounts Payable
Accounts payable include all amounts of money owed by the organization to its suppliers for goods and services provided during a specified operating period. Accounts payable are recorded by accounting personnel and controlled by management through a specific accounting software program. Accounts payable are summarized on the following basis: 30 days, 60 days, 90 days, and over 90 days. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 44 |
• |
Accounts Receivable
Accounts receivable include all amounts of money owed by customers to the organization for goods and services provided during a specified operating period. Accounts receivable are recorded by accounting personnel and controlled by management through a specific accounting software program. Accounts receivable are summarized on the following basis: 30 days, 60 days, 90 days, and over 90 days. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 44 |
• |
Accounts Receivable Factoring
Accounts receivable factoring is a method of raising additional working capital by the business to meet its short-term operating expenses. Accounts receivable factoring entails ceding the rights of ownership or "selling in advance" the organization's accounts receivable to a third party. As a result, the organization will receive discounted value of accounts receivable for immediate use and the third party will collect the full value of accounts receivable on due dates. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 50 |
• |
Activity-Based Costing (ABC)
Activity-based costing is a costing methodology designed to identify specific activities within an organization and assign the cost of these activities to the production of related products and services. Activity-based costing method enables the accounting personnel to accurately identify cost drivers related to specific products and services by categorizing and recording fixed costs, variable costs, and overhead costs. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 57 |
• |
Activity Diagram
Activity diagram is a graphical representation of operational workflows within an organization. Activity diagram can be used to describe any type of operational workflow and indicate optional results. Activity diagrams are used in business process modeling which enables capturing process requirements, defining process parameters, managing complex processes, and improving communication within the organization. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 66 |
• |
Advertising
Advertising is a form of communication designed to inform, encourage, and persuade the audience, listeners, and viewers to learn about specific products and services and take action to acquire them. Advertising is an integral element of the marketing communication mix and it plays an important role in the process of promoting the company's products, services, and its corporate image in the marketplace. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare |
Check Point 89 |
• |
Affiliate Marketing
Affiliate marketing represents a performance-based marketing method which enables an organization to market and sell its products and services in commerce and online. Affiliate marketing has four specific elements the merchant, or retailer, who provides the products and services, the affiliate network, which facilitates revenue-sharing affiliate marketing process, the affiliate partner, or the affiliate, and the ultimate customer who purchases a product or a service. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 91 |
• |
Assets
Assets represent the total resources controlled by the organization and utilized for the purpose of obtaining future benefits. Assets are provided to a business organization by two sources owners or shareholders and outside investors. All assets are classified as current assets, such as cash, accounts receivable, notes receivable, capital assets, or fixed assets, such as building, plant and vehicles, and intangible assets, such as goodwill, trademarks and copyrights. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 44 |
• |
Balanced Scorecard (BSC)
A balanced scorecard is a management tool designed to convert the organization's vision and mission into a practical strategic plan and develop key performance indicators (KPI's) for various areas of operational performance. These KPI's are subsequently used to identify, define, measure, monitor, and report actual operational performance. Balanced scorecards were developed by Dr. Robert S. Kaplan and Dr. David P. Norton in early 1990s. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 8 |
• |
Balance Sheet
A balance sheet is a statement of the company's financial position at a specific moment in time. A balance sheet is referred to as a "snapshot" of the organization's resources and obligations and is intended to describe the financial condition of the company on the date of closing books of account. A balance sheet provides details of all assets and liabilities of the organization and net worth of its shareholders at a given date. It does not indicate whether the company makes profit or incurs losses. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 44 |
• |
Bank Reconciliation
Bank reconciliation is process of reconciling the variance between the monthly bank statement provided by the bank and the corresponding amount stated in the organization's books of account. The bank reconciliation process must be carried out at least on a monthly basis or more frequently depending upon the organization's specific requirements. Bank reconciliation provides business owners and managers with a very important method of financial control. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 51 |
• |
Basis Of Accounting
The cash basis and the accrual basis are two main accounting methods used for monitoring and managing income and expenditure in any organization. The cash method of accounting entails recording all receipts and disbursements only when the actual payment takes place. Conversely, the accrual method of accounting entails recording receipts and disbursements when they are actually incurred by the business, irrespective of the flow of cash. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 43 |
• |
Bookkeeping
Bookkeeping represents an integral part of accounting and it is based on specific bookkeeping principles, rules, and procedures. The main purpose of bookkeeping is to record, post, and track all accounting transactions related to an organization's business activities. There are several accounting software programs, which include a computerized bookkeeping system, widely available to small business owners today. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 43 |
• |
Brand Management
Brand is a unique and proprietary name, term, sign, symbol, or design, or combination thereof intended to identify a product or a service offered by an organization in the marketplace and used to differentiate such product or service from other products or services offered by competition. Brand management entails a comprehensive evaluation, planning and implementation of all activities aimed at maximizing the brand performance in the marketplace. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 87 |
• |
Break-Even-Analysis
Break-even analysis is a financial method designed to determine the point at which an organization will start making profit, based on the variation of revenues and expenses with the changes in sales volume. Break-even analysis is based on a detailed cost-volume-profit analysis and entails identification of fixed and variable costs. Break-even analysis can be based on past performance results or future budgeted projections. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 57 |
• |
Budgeting
A budget is a quantified plan for a specific period of time. A budget represents a critical management tool for planning and controlling all operational activities of a business organization, such as general administration, human resources, finance and accounting, operations, marketing and sales. The final outcome of a budgeting process is a master budget which includes an operating budget and a financial budget. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 46 |
• |
Business Intelligence (BI)
Business intelligence is a set of principles, methods, processes, and guidelines which transform raw data into meaningful and useful information for business purposes. Business intelligence can be applied to management analysis, planning and solutions in any area of operational activities. Business intelligence was developed by Hans Pete Luhn, author of Business Intelligence System published in 1958. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 8 |
• |
Business Model
Business model defines the overall method and logistic used by an organization in generating revenue by creating products and services and delivering value to customers. Business model represents a description of the basic elements of a business organization, including purpose, offerings, strategies, organizational structure, trading practices, operational processes and policies. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 8 |
• |
Business Plan
Business plan is a critical management document designed to summarize an organization's business objectives and comprehensive operational plans which will outline the methods of achieving its objectives. Business plan includes a mission statement, a summary of the organization's long-term, medium-term and short-term goals and objectives, a detailed SWOT analysis which summarizes the organization's strengths, weaknesses, opportunities and threats, and detailed operational and financial plans. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 12 |
• |
Business Process Improvement (BPI)
Business process improvement (BPI) is aimed at improving the quality and productivity of business processes within an organization by eliminating or minimizing non-value added activities and costs through gradual enhancements. The main objective of BPI is to maximize the value of products and services offered to customers and increase the profitability. This process was developed by H. James Harrington, author of Business Process Improvement published in 1991. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 66 |
• |
Business Process Discovery (BPD)
Business process discovery (BPD), also called process discovery, is a set of management methods and procedures used to identify, define, map, and evaluate existing business processes within an organization. Analysis of the current state business processes provides a basis for future business process planning and improvements. BPD plays an important role in maximizing operational productivity and the organization's profitability. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 66 |
• |
Business Process Management (BPM)
Business process management (BPM) represents a "holistic" approach to maximizing operational business performance. According to the Association Of Business Process Management Professionals (ABPMP): "Business process management is a disciplined approach to identify, execute, measure, monitor, and control both automated and non-automated business process to achieve consistent, targeted results aligned with an organization's strategic goals." |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 66 |
• |
Business Process Mapping
Business process mapping describes specific operational activities and summarizes what takes place within the organization regarding these activities, who is responsible for each activity, to what standard the operational activities should be performed, and how the success of these activities can be determined. The main objective of business process mapping is to maximize the efficiency of selected operational activities and improve overall organizational performance. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare |
Check Point 66 |
• |
Business Process Modeling (BPM)
Business process modeling is the activity of identifying, evaluating, planning, and improving operational processes within any organization. Business process modeling entails the use of flow charts, control flow diagrams, functional flow block diagrams, Gantt charts, PERT diagram, and information technology. Business process modeling is used in improving systems engineering processes and business processes. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 66 |
• |
Business Process Re-Engineering (BPR)
Business process re-engineering is a business management strategy, which entails fundamental re-evaluation of the organization's current mission and goals and re-design of business processes, operational workflows, and methods to achieve significant improvements in product and service costs, quality and reliability and to maximize the customers' satisfaction. BPR was developed in early 1990s. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 66 |
• |
Cash Flow Forecasting
Cash flow forecasting or cash flow projection, or cash budget, represents a key method for financial planning and control. The cash budget provides a period-by-period projection of the following cash flow parameters: the opening bank balance, cash receipts, cash disbursements, and the closing bank balance. Cash budgets can be prepared for a weekly, monthly, quarterly, semi-annual and annual periods. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 48 |
• |
Cash Flow Statement
A cash flow statement is an important financial statement, which summarizes all receipts and payments of funds by an organization during a specified accounting period. A cash flows statement reflects the movement of funds as a result of all operating, investing, and financing activities of the organization. The structure of this statement does not depend upon the type of operations, i.e. service, merchandising, or manufacturing company may have a similarly structured statement of cash flows. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 44 |
• |
Change Management
Change management is a structured approach designed to facilitate a smooth and successful transition by individuals, teams, and organizations from their current state to a desired future state. Change management process entails a detailed evaluation of the current state parameters and a thorough planning of new parameters in the desired future state. This process may involve several factors such as strategies and objectives, measurement systems, sequence of process steps, and implementation details. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 16 |
• |
Chart Of Accounts
Chart of accounts represents a listing of various account categories, specific accounts, and sub-accounts available in the accounting system for recording all financial transactions related to an organization's business activities. The chart of accounts consists of balance sheet accounts: assets, liabilities, and shareholders' equity, and income statement accounts: revenues, expenses, gains, and losses. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 43 |
• |
Collaborative Software
Collaborative software focuses on implementing and maintaining cost-effective enterprise collaboration systems (ECS) within an organization. Enterprise collaboration systems are cross-functional systems that enhance communication, coordination, and collaboration between work teams in various departments. The EC systems may include network PC stations, servers, databases, and a broad range of groupware and application software packages. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 11 |
• |
Communication Skills
Communication is defined as the exchange of information between two or more individuals. Communication skills are essential in a successful business management process and include verbal and non-verbal communication skills. Effective communication skills are based on the person's ability to communicate in a clear, concise, accurate, and timely manner and to demonstrate strong listening abilities. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 18 |
• |
Communication Process
Communication process entails exchange of verbal and non-verbal information between two or more individuals. Communication process enables executives to carry out essential managerial functions of planning, organizing, leading, and controlling the company and communicating relevant information to employees.
Communication process facilitates the creation of a suitable working environment within an organization and achievement of its business objectives. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 18
|
• |
Computer-Aided Design (CAD)
Computer-aided design (CAD) is a process of using computers for the purpose of designing new products and modifying the existing ones. Various types of CAD software, used during the product design process, enable the designers to substantially increase the productivity of the entire design process and improve the overall quality of the design work. CAD also provides improved communication during the design process through documentation and available database. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 64 |
• |
Computer-Aided Manufacturing (CAM)
Computer-aided manufacturing (CAM) is a process of using computers for the purpose of manufacturing a broad range of parts and products. CAM entails using suitable software for programming selected machines for specific manufacturing operations. CAM may also include automated selection of special tools during the manufacturing process. The prime purpose of CAM is to increase the product accuracy and efficiency during various manufacturing processes, to reduce waste, and ensure smooth operational flow in the manufacturing facility. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 64 |
• |
Computer Integrated Manufacturing (CIM)
Computer-integrated manufacturing (CIM) entails using computers in the manufacturing environment to control the entire production process. CIM facilitates exchange of relevant information between various manufacturing processes on a continuous basis. CIM usually operates in a closed-loop process control environment and provides real-time information to operators. CIM helps management to maximize efficiency and productivity of manufacturing processes and to increase the organization's profitability. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 72 |
• |
Control Chart (Shewhart Chart)
Control charts, also known as Shewhart charts, represent one of the seven basic tools for quality control. Control charts are used to evaluate a specific process behavior and to determine whether this process should be further examined because of possible quality-related problems. Control charts are typically used for analyzing time-series data and for data which has logical comparability. These charts were developed by Walter A. Shewhart in the 1920's. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 76 |
• |
Corporate Structure
Corporate structure represents a formal grouping of various positions and departments within an organization. Corporate structure consists of three basic components shareholders, board of directors, and management. Corporate structure relates to the selection of the organization's legal business structure which may include selection of a regular C-corporation, S-corporation, or Limited Liability Company.
A suitable corporate structure may provide an organization with important tax advantages in the future. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 49 |
• |
Cost Accounting
Cost accounting is an accounting management process which entails collecting, analyzing, summarizing, and evaluating information related to costing of products and services within an organization. Cost accounting focuses on four important tasks classification of costs, development of a cost accounting system, determination of cost recovery rates, and implementation of the cost accounting system. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 57 |
• |
Cost-Benefit Analysis (CBA)
Cost-benefit analysis (CBA) is a systematic process for identifying, evaluating, and comparing costs and benefits related to a specific product, service, or project. CBA is used to evaluate the financial viability and competitive edge of existing products, services and projects offered to customers. CBA is also used to determine the economic viability of a proposed new capital equipment, or development of a new product or service line, or a project. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 47 |
• |
Cost Engineering
Cost engineering entails a broad range of a project cost-related activities, including cost forecasting, estimating, and budgeting, cost analysis, cost control, and risk analysis. Cost engineering focuses on developing accurate cost estimates and budgets for specific projects, monitoring the actual project cost variances, ensuring that actual project costs are within the budget parameters, and taking corrective action to avoid project cost “overruns”. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 80 |
• |
Cost Estimating
Cost estimating forms the basis for a quotation to customers and assists in determining the final selling price of products, services, and projects. Cost estimating entails preparing cost estimates for jobs, products, services, contracts, or projects prior to offering prospective customers a firm offer related to their specific request. Cost estimating also entails summarizing quantities and costs of required materials, production times, bought-out components, and sub-contracting services. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 71 |
• |
Cost Of Goods Sold (COGS)
Cost of goods sold (COGS) usually represents the largest expense incurred by an organization which is involved in selling products to customers. Cost of goods sold is a general ledger account in perpetual inventory system. Cost of goods sold doesn't exist in a periodic inventory system. Instead, COGS are determined as cost of beginning inventory plus cost of goods purchased (less any returns or allowances) plus freight-in and less cost of ending inventory. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 57 |
• |
Cost-Plus Pricing
Cost-plus-pricing is an effective pricing strategy designed to increase the organization's profitability, while minimizing the possibility of incurring operational losses. Cost-plus-pricing entails calculating the basic product, service, or project cost and adding pre-determined percentage or a “profit mark-up” to compute the selling price. Cost-plus-pricing may help avoiding operational losses as long as the organization’s overheads are accurately identified and correctly added to the basic cost. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 88 |
• |
Cost Reduction Methods
Cost reduction methods focus on identifying and evaluating excessive operational costs and determining most effective ways to minimize these costs within an organization. Cost reduction methods entail making positive adjustments and ensuring continuous improvement related to products, services, operational processes, personnel, plant, operational facility and collaboration with suppliers and other service providers. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 57 |
• |
Critical Path Method (CPM)/PERT
Critical path method (CPM)/Program evaluation and review technique (PERT) is a project management method designed for scheduling specific project activities. One of the main features of the CPM/PERT and related techniques is their use of network diagrams, or precedence diagrams. This method was developed by J.E. Kelly of the Remington Rand Corporation and M.R. Walker of Du Pont Corporation in late 1950's.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 80
|
• |
Customer Relationship Management (CRM)
Customer relationship management (CRM) is a data-based software program designed to assist in managing the organization's relationships with its existing and prospective customers. CRM is used primarily by marketing and sales managers and sales people who are involved in developing new marketing campaigns, generating new sales leads, maintaining current customers' accounts, and providing after-sales service. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 93 |
• |
Customer Service
Customer service is the service provided by the organization to it’s to customers before, during and after purchasing and using products and services. Customer service represents one of the most important elements of the organization’s business, and it must be always maintained on above-average level to ensure the continuous and effective business performance. Poor customer service may cause many complaints from customers and subsequent loss of business. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 93 |
• |
Customer Value Proposition (CVP)
Customer value proposition (CVP) is a summary of all benefits which customers may expect to receive from an organization in return for their payment or exchange of values between them. Organizations typically use a customer value proposition as part of their marketing strategy and approach to consumers designed to differentiate between them and their competitors. Customer Value Management was started by Ray Kordupleski in the 1980's. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 93 |
• |
Data Mining
Data mining is the process of identifying large amount data from various sources, analyzing this data from different perspectives, and combining this data into a useful source of information. Data mining software is used as an analytical tool for analyzing data in various industries, discovering specific patterns in large sets of data and transforming this data into an understandable structure for further use by business owners and organizations. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 83 |
• |
Data Flow Diagram (DFD)
A data flow diagram (DFD) is a graphical representation of the flow of data through a specific information system. DFDs are drawn for different levels where the first level represents an overview of the entire information system and each subsequent level provides a detailed view related to a specific process. A DFD shows what kind of information will be used as an input to and output from the system, what the source of this information is, where it will come from, and where will it go, and where the data will be stored. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 66 |
• |
Debits And Credits
Debits and credits represent the foundation of a double-entry bookkeeping system. According to this system, equal amounts of debit and credit entries must be recorded for every business transaction. Debits and credits, abbreviated as Dr. and Cr. respectively, are entries made in a designated ledger accounts to reflect specific changes in those accounts. The difference between the total debits and total credits in a single ledger account is the account's balance. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 43 |
• |
Decision-Making Process
A decision making process in business is a management process designed to enable business owners and managers to make effective decisions designed to maximize the operational performance of their organization. The decision-making process concerns with development and selection of a suitable course of action toward meeting organizational objectives in the most cost-effective manner. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 5 |
• |
Decision Support System (DSS)
A decision support system (DSS) is a computer-based information system designed to provide accurate and timely information to business owners and managers during various stages of operational planning and control. DSS also provides a cost-effective management support in the overall decision-making process within the organization.
DSS includes various knowledge-based systems and it is designed as an interactive tool to ensure effective decision-making process. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 5 |
• |
Depreciation
Depreciation in accounting refers to a gradual decrease in a "book value" of an asset and systematic allocation of the cost of an asset from the balance sheet to depreciation expense on the income statement over the useful life of the asset. This allocation is done to comply with the matching principle and it doesn't reflect the actual value of an asset. Depreciation methods include straight-line method, the production method, the double-declining method, the accelerated depreciation method and other methods. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 55 |
• |
Direct Marketing
Direct marketing is an interactive system of marketing which uses one or more advertising medias to affect a measurable response from consumers and enable the organization to promote and sell its products and services in the marketplace. Direct marketing includes several direct marketing methods, including telephone marketing, direct mail marketing, online marketing, direct selling, automatic vending, TV infomercials, TV home-shopping, and postcard decks. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 91 |
• |
Discounts And Allowances
Discounts and allowances represent specific price reductions from defined selling prices of products and services. Sellers may offer buyers a broad range of discounts and allowances, such as trade discounts, quantity or volume discounts, cash discounts, and promotion discounts. Discounts and allowances provide business owners with important tools to increase the volume of business and to improve the cash flow of the organization. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 88 |
• |
Distribution Channels
Distribution channels, or marketing channels, or marketing distribution channels, are defined as chains of individuals and organizations involved in the process of distributing products and services from producers to the end-users, or consumers. The two main types of distribution channels include consumer channels and industrial channels. Distribution channels may entail direct distribution to consumers or distribution through various levels of intermediaries in the marketplace. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 90 |
• |
DMAIC Improvement Cycle
DMAIC (define, measure, analyze, improve and control) improvement cycle is a management tool designed to improve business process and operational activities within an organization. DMAIC cycle is the key management tool used in Six Sigma improvement project. The main purpose of the DMAIC improvement cycle is to define a specific business problem, to measure the scope of the problem, to identify the root of the problem, to improve the problem, and ensure successful results. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 76 |
• |
Double-Entry Bookkeeping System
A double-entry bookkeeping system is a set of rules for recording financial information in a financial accounting system. According to the basic rule of a double-entry accounting, every transaction affects at least two accounts and the basic requirement is that equal amounts of debit and credit entries must be recorded for every business transaction. The double-entry bookkeeping system was first introduced by Fra Luca Pacioli in Italy in 1494. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 43 |
• |
Email Marketing
Email marketing represents a very important direct marketing method which enables business owners to market their products and services by sending "opt-in" e-mails to current and prospective customers via Internet. Email marketing is to inform customers about existing and new products and services, to notify about special promotion details, to develop brand awareness and customer loyalty. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 91 |
• |
Employee Motivation
Employee motivation describes management's ability to stimulate the employees to work willingly and enthusiastically. Employee motivation methods include attractive remuneration, employee benefits, work security, interpersonal functional relations, the opportunity to advance, work challenge and satisfaction, safe and comfortable working conditions, correct guidance and reasonable orders, and credit for good performance. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 32 |
• |
Employee Performance Appraisal
Employee performance appraisal is a series of management methods designed to review employees' performance during a specified period of employment, to provide employees with feedback regarding their performance, to identify their strengths and weaknesses in various areas of work, to provide employees with an opportunity to express their opinions concerning their work, to identify suitable candidates for short- or long-term promotions and salary or wage increases. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 36 |
• |
Employee Planning And Forecasting
Employee planning and forecasting focuses on identifying specific demand for employees by an organization during a defined operating period and determining how this demand will be met. The main purpose of the employee planning and forecasting process is to secure the availability of specific types of people with the skills, experience, and background necessary to meet the organization's forthcoming business objectives. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 25
|
• |
Employee Training And Development
Employee training and development represents a critical process of converting organization's employees into productive and valuable team members to maximize the overall operational business performance. The employee training and development process entails assessing the individual employee requirements, setting specific training objectives, conducting general and technical training of employees, and evaluating employee training results. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 30 |
• |
Enterprise Application Integration (EAI)
Enterprise application integration (EAI) is a process of connecting several computer systems and applications used by an organization into an effective and integrated framework, based on the compatibility of individual sub-systems. The EAI process may include various types of software programs used in the areas of human resources, financial management, operations management and marketing and sales management. This may include MRPII, ERP, CRM and other programs. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 11 |
• |
Enterprise Integration
Enterprise integration focuses on the technical aspects of enterprise architecture, such as electronic data exchange, product data exchange, system interconnection, and distributed computing environments. The main objective of enterprise integration is to provide accurate information to the organization's decision-makers at the right place and at the right time and to ensure cost-effective communication between people, machines and computers. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 11 |
• |
Enterprise Resource Planning (ERP)
Enterprise resource planning (ERP) is an integrated management software system designed to plan various operational activities within an organization on a cross-functional basis. ERP software typically consists of multiple enterprise software modules that are available on individual basis, depending upon the organization's specific requirements. Each ERP module is focused on one area of business processes, such as operations, accounting, inventory control, human resources, marketing and sales. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 11
|
• |
Equity (In Accounting)
Equity in accounting represents the net value of the business owners' interest in the organization, also known as shareholders' equity, or stockholders' equity, or net worth. According to the basic accounting equation, the total value of the shareholders' equity in an organization represents the excess of its total assets over its total liabilities. Thus, according to the basic accounting equation: shareholders' equity equals net worth or total assets less total liabilities. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 43
|
• |
Executive Information System (EIS)
Executive information system (EIS) combines many features of management information systems (MIS) and decision support system (DSS). EIS provides top executives with immediate and easy access to essential business information, helps to identify critical success factors that are essential to accomplishing strategic objectives. EIS is also used by lower level managers, business analysts and other employees who are engaged in the decision-making and operational planning and control processes. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 11 |
• |
Fiedler Contingency Model
Fiedler Contingency Model suggests that effectiveness of a working group depends upon the match between a leader's style and specific situation requirements. Fiedler Contingency Model is a dynamic model where the personal characteristics and motivation of a leader may influence the interaction with employees in a specific organization. Fiedler Contingency Model was developed by Fred Fiedler in 1967. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 17 |
• |
FIFO And LIFO Accounting
FIFO (first-in, first-out) and LIFO (last-in, first-out) represent two inventory costing methods. The FIFO method is based on the assumption that the first merchandise purchased is the first merchandise sold. As a result, the ending inventory consists of the most recently purchased merchandise. The LIFO method is based on the assumption that the most recently purchased merchandise is the first merchandise sold. As a result, the ending inventory consists of the merchandise purchased during the earlier period. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 54 |
• |
Financial Accounting
Financial accounting is the field of accountancy concerned with the preparation of financial statements for decision makers, such as existing and potential shareholders, suppliers, banks, existing and potential investors, and government agencies. Financial accounting focuses on preparing financial statements such as balance sheets, income statements, and statements of cash flows, which respectively reflect the organization's solvency, profitability and liquidity. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare |
Check Point 42 |
• |
Financial Management (FM)
Financial management focuses on planning, organizing, directing, and controlling all financial management activities within an organization. Financial management includes accounting, bookkeeping, budgeting, cost accounting, pricing, payroll accounting, management accounting, collaborating with the organization's accountant in developing tax strategies and preparing tax returns, and providing accurate financial information to all relevant internal and external parties. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 41 |
• |
Financial Ratios
A financial ratio illustrates the relationship between two specific values extracted from an appropriate balance sheet or income statement. Financial ratio analysis provides management and other parties with four essential parameters of the organization's condition: liquidity, solvency, profitability, and ability to manage assets. Subsequently each financial ratio is compared with the acceptable industry norms to verify whether the organization is on the right track. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 45 |
• |
Financial Statements
Financial statements consist of three important financial documents which provide information regarding the organization's financial status. A balance sheet is a statement of the organization's financial position at a specific moment in time and describes its solvency. An income statement summarizes the organization's operational performance and describes its profitability. The statement of cash flows summarizes the organization's flow of funds and describes it liquidity. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 44 |
• |
Flowchart
A flowchart is a structured graphic representation of a specific operational sequence or a process, organization chart, or similar formalized structure which may reflect a particular business process. The purpose of a flow chart is to provide users with a common language or point of reference when dealing with development or implementation of various operational processes or projects. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 66 |
• |
Gantt Chart
A Gantt Chart is a bar chart designed to be used for specific work or project scheduling. A Gantt Chart is represented by a series of horizontal lines which show the amount of work done or production completed in certain periods of time in relation to the amount planned for those periods. Gantt charts illustrate the start and finish dates of the terminal elements and summary elements of a project. A Gantt Chart was developed by Henry Gantt in the 1910's. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 80 |
• |
General Ledger
A general ledger contains all accounts for recording transactions relating to an organization's assets, liabilities, shareholders' equity, revenues, and expenses. In any typical accounting software package, or an ERP system, the general ledger works as a "grand central repository station" for holding all transactions related the organization's balance sheet and income statement items. Each account in the general ledger is called a ledger accounts and is managed separately. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 43 |
• |
General Management
General management focuses on the overall management of an organization and entails making decisions on the top management level, developing and implementing strategic and operational plans, organizing operational processes and activities, developing management and organizational structure, leading employees toward meeting their specific objectives, ensuring effective communication with the organization, and controlling the organizational performance. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 1 |
• |
Goodwill (In Accounting)
Goodwill is an organization's long-term intangible asset which may include a popular brand, loyal customers, well-trained employees, and ability to generate steady revenue. Goodwill may become a valuable asset, when the organization's owners decide to bring in new partners or sell it to new owners. The value of the goodwill is the cost of purchasing the business as a "going concern" less the fair net market value of all tangible and intangible assets obtained in the purchase. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 45 |
• |
Historical Cost
A historical cost, or an original net purchase price, represents the monetary value of a product or a service, paid by an organization on the date of its acquisition. Each product upon purchase becomes an asset owned by an organization and it is subject to depreciation (except land). The "book value" of each asset is determined as historical cost less accumulated depreciation, and a "true market value" of an asset is determined on the basis of a "marked replacement value". |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 55 |
• |
Human Resource Management (HRM)
Human resources management focuses on planning, organizing, directing, and controlling effective utilization of human resources within an organization. HRM entails a wide range of HR functions, including employee planning, recruitment and hiring, screening and testing of applicants, employee interviews, orientation, training, development, compensation, performance appraisal, and career management, labor-management relations, employee safety and health, conflict management and separation. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 21 |
• |
Incentive Programs
Incentive programs focus on promoting above-average performance and motivating employees to take specific action to achieve superior results. Incentive programs are frequently used by business owners and managers to motivate employees to achieve superior production and sales performance results and meet an organization's specific objectives. Incentive programs are also frequently used to attract and retain high caliber employees to the organization. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 32 |
• |
Income Statement
An income statement summarizes the amounts of operating revenues earned and operating expenses incurred during a specific accounting period. Income statements, also known as the profit and loss account or P & L Account, are prepared on a monthly basis to provide management with an essential financial tool designed to measure and control the company's operational performance and determine gross margin from sales and net income. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 44 |
• |
Information Technology (IT)
Information technology (IT) focuses on design, development, application, implementation, management, and support of computer-based information systems and data. The computer-based information is being used, distributed, stored, and transmitted for a wide range of business applications in the forms of audio, video, textual, and numerical data and is processed through the use of microelectronics and computers. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 60 |
• |
Interpersonal Skills
Interpersonal skills are the life skills used by people every day to communicate and interact with other people, both individually and in groups. Interpersonal skills are critical in every person's success and include the following skills: verbal and non-verbal communication skills, listening skills, negotiating skills, managing, organizing and leading skills, problem-solving and decision making skills, assertiveness, flexibility, and open-mind. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 18 |
• |
Inventory Management
Inventory management focuses on planning, purchasing, storing, controlling, and distributing various types of inventories throughout the organization. Inventory includes all direct materials, such as raw materials, work-in-process, parts and sub-assemblies, and finished goods, and indirect materials, such as consumables and supplies used in the production of products or services for customers. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 54 |
• |
ISO 9000/ISO 9001 Quality Management System
The ISO 9000/ISO 9001 quality management system is designed to enable organizations to meet the needs of their customers while meeting statutory and regulatory requirements related to a specific product. ISO, or the International Organization for Standardization, publishes standards which are available through National Standards Organizations. ISO 9000 deals with the fundamental requirements of quality management systems and it was first published in 1987. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 76 |
• |
Job Analysis
Job analysis is a management process which focuses on collection and study of information relevant to specific positions within the organization. Job analysis process entails several important considerations for employee positions and for managerial positions. Job analysis is frequently carried out by means of personal interviews, questionnaires or observations and entails gathering of job-related information. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare |
Check Point 23 |
• |
Job Description And Job Specification
A job description is a detailed statement which summarizes the relevant duties, responsibilities, authority, and accountability of a specific job. A job description should be prepared for each employee within an organization. A job specification is a detailed statement which outlines the minimum level of knowledge, skills, education, and attributes necessary to ensure an acceptable standard of work. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 24 |
• |
Key Performance Indicators (KPI’s)
Key performance indicators (KPI’s) are pre-determined and quantifiable performance factors designed to measure specific performance parameters of organization’s performance. KPI’s are developed in accordance with the organization’s specific goals in various areas of operational activities and they represent “target values” which must be achieved by the organization in order to meet its overall business objectives. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 91 |
• |
Knowledge Management (KM)
Knowledge management (KM) is the process aimed at obtaining, storing, distributing, and effectively using knowledge on a cross-functional basis for the benefit of the entire organization. Knowledge management system is designed to promote an integrated approach to identifying, obtaining, evaluating, storing, retrieving, and sharing all information, such as documents, procedures, guidelines, rules, and databases which can be relevant to an effective management of an organization and help to maximize its performance.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 3 |
• |
Leadership
Leadership is a key element of the leading process which can be defined as the art of influencing people so that they will strive willingly and enthusiastically toward the achievement of organizational goals. The leading process entails guiding, conducting, directing, managing, and motivating subordinates to accomplish specific organizational objectives. Two aspects of leadership behavior include leadership function and leadership style.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 17 |
• |
Leasing
Leasing is a long-term financing method that enables the organization to obtain the right of using expensive capital equipment without paying its full price upfront to the supplier. Based on the leasing arrangement, the purchaser may derive immediate benefits from leasing equipment and generate additional revenues as a result of its usage. The ownership of leased equipment remains with the supplier. However, the purchaser may enjoy additional tax benefits since all leasing payments are fully tax deductible.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 50 |
• |
Liabilities
Liabilities represent the total creditors' claims against assets utilized by the organization. Liabilities represent the total debt of the organization which may include money owed by the organization to its employees, suppliers, banks, tax authorities, and various creditors. Liabilities include current liabilities which are due to be paid during the next year and long-term liabilities which are due to be paid during a period in excess of one year.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 44 |
• |
Management
"Management is the art of getting things done through people. One category of people, known as managers, should achieve their organizational objectives by arranging others, known as subordinates to carry out the necessary tasks instead of performing those tasks themselves." (Mary Parker Follet). Four prime management functions include planning, organizing, leading and controlling operational activities and employees with an organization.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 1 |
• |
Management Accounting
Management accounting is the process of identification, measurement, accumulation, analysis, preparation, and communication of financial information, used by management to plan, evaluate, and control activities within the organization and to assure appropriate use and accountability for its resources, as defined by the National Association Of Accountants. Management accounting entails development of internal financial which are used exclusively by the organization’s management team.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 59 |
• |
Management By Objectives (MBO)
Management by objectives (MBO) is a key management method which entails establishing planned operational objectives (expected results) by managers and employees on a joint basis, completing actual operational activities and measuring results (measured results), identifying the variance between both results, and taking corrective action. Management by objectives (MBO) plays a critical role in ensuring effective performance of every business organization.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 10 |
• |
Management Information System (MIS)
Management information system (MIS) is a system designed to provide management with specific information to improve the organization’s performance. MIS focuses on gathering, processing, integrating and storing relevant data, both from inside and outside an organization. This data is constantly updated and made available to all employees within an organization who have the authority to access and use this data to meet organization’s objectives.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 11 |
• |
Managerial Ethics
Managerial ethics commonly refer to the rules and principles that define “right” and “wrong” conduct in the business environment. Managerial ethics are influenced by several factors, including governmental regulations, industry ethical codes, social pressures, organizational framework, organization’s culture, specific individuals’ personal characteristics and values. High level of managerial ethics plays a critical role in the overall organizational performance and helps to maximize profitability. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 20 |
• |
Manufacturing Methods
Manufacturing methods describe different ways to manufacture products. Manufacturing methods include three traditional methods: job shop production, batch production, and flow (mass) production. Manufacturing methods also include lean manufacturing methods or just-in-time manufacturing. Each method may be suitable in a specific manufacturing environment, and it has certain advantages and disadvantages. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 62 |
• |
Manufacturing Processes
Manufacturing processes entail conversion of raw materials into semi-finished or finished products through the utilization of plant, equipment, tools, and qualified labor in a suitable production facility. Manufacturing processes are essential in producing a wide variety of products and include different types of processes, such as casting, molding, forming, machining, joining, and injection molding, and many more. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 66 |
• |
Manufacturing Process Management (MPM)
Manufacturing process management (MPM) focuses on “how” a specific product should be produced. MPM entails determining suitable technologies and methods for manufacturing products in the most efficient manner in a particular manufacturing environment. MPM differs from ERP/MRP which is used to plan the ordering of materials and other resources, set manufacturing schedules, and compile cost data. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 66 |
• |
Manufacturing Resource Planning (MRPII)
Manufacturing resource planning (MRP II) is a comprehensive operational method for planning all resources within a manufacturing organization. The main purpose of the MRP II is to plan, monitor, and integrate various resources and functions of a manufacturing company including operations, purchasing, accounting, and marketing. The MRP II was designed to enhance the value of the MRP system by integrating main operational planning activities on a company-wide basis. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 73 |
• |
Marketing Management
Marketing is the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational objectives. Marketing management entails analysis, planning, implementation, and control of activities designed to develop and maintain a beneficial exchange of ideas, products, and services in the marketplace to meet personal and corporate goals.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 81 |
• |
Marketing Mix
The marketing mix is a business concept frequently used in marketing management by marketing professionals. The marketing mix is widely known as the ”Four P’s” and it includes four specific elements: product, price, place, promotion, and place (distribution). Lately, the “Four P’s” concept has evolved into a more comprehensive “Seven P’s” model, which also includes physical evidence, people, and process.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 86 |
• |
Marketing Plan
A marketing plan is a detailed roadmap designed to achieve an organization's marketing objectives during a specified period of time. There are two types of marketing plans: new product or service marketing plan which summarizes marketing strategies, goals, and activities related to the introduction of new products and services in the marketplace, and annual marketing plan which summarizes all marketing management activities required to be implemented for achieving the organization's overall marketing objectives.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 92 |
• |
Market Segmentation
Market segmentation is the process of dividing a market into distinct groups of buyers with different needs, characteristics, or behavior patterns, who might require specific products or marketing mixes. Market segmentation is classified as consumer market segmentation and business market segmentation and it may include geographic segmentation, demographic segmentation, psychographic segmentation and behavioral segmentation.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 84 |
• |
Marketing Strategies
A marketing strategy is a general statement outlining the way an organization plans to achieve its overall marketing objectives. The marketing strategy provides a general explanation of how a company intends to implement its marketing plan in a specific competitive environment. Marketing strategies may include: new venture strategy, growth strategy, market development strategy, market retention strategy, and balancing strategy.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare |
Check Point 86 |
• |
Materials Management
Materials management is a coordinated function responsible for planning purchasing, storing, moving, controlling, and dispatching materials and final products to optimize usage of facilities, employees, capital funds, and to provide maximum customer value and service.
Materials management represents an integral part of the supply chain management within the organization. Materials management includes the function of inventory control related to raw materials, work-in-process, and finished products.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 75 |
• |
Material Requirements Planning
Material requirements planning (MRP) is a computerized system which aims to calculate the quantity and determine the timing of materials, parts, and components required to complete a finished product. MRP and MRP II are important operations and inventory management systems used by many manufacturing organizations of various sizes. These systems are designed to enable manufacturing companies to become more cost-effective in a highly competitive global market environment. |
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 73 |
• |
Matrix Management
Matrix management represents a management system which is used in a matrix-structured organization, where one employee may have to report to more than one supervisor, thereby creating a dual chain of command. This type of organizational structure is usually used in project management organizations. In a matrix structure the team members in every group have two superiors: the functional vice president and the product or project manager.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 13 |
• |
Mobile Marketing
Mobile marketing is a direct marketing method of promoting products and services to current and potential customers via their mobile devices. Mobile marketing represents a powerful extension of internet marketing, since an increasing number of people are highly attached to their mobile phones. Mobile marketing can provide essential information to customers on a timely and cost-effective basis.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 91 |
• |
Multi-Channel Marketing
Multi-channel marketing focuses on marketing products and services to consumers through several marketing and distribution channels simultaneously. This means, for example, that a product manufacturer will use traditional marketing distribution channels, such as distributors, wholesalers, and agents, and at the same time offer products online to customers through an online marketing channel.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 90 |
• |
Online Marketing
Online marketing, also known as online advertising, focuses on promoting products and services directly to customers online, bypassing all traditional market distribution intermediaries. Online marketing became extremely popular recently and it may include search engine optimization (SEO), pay-per-click advertising (PPC), e-mail marketing, webinars, web banner advertising, social media advertising, and mobile advertising.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 91 |
• |
Operational Intelligence (OI)
Operational intelligence (OI) provides business owners and managers with real-time answers to a question: “What is happening in our organization now?” OI focuses on identifying, evaluating, and delivering real-time business information to decision-makers. OI is designed to enable decision-makers take correct, immediate, and effective action to maximize their organization’s operational performance.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 19 |
• |
Operational Planning
Operational planning relates to short-term operational activities within an organization during a period of one day to one year. The prime purpose of operational planning is to determine how an organization should implement its’ strategic plan to ensure that overall objectives are met. The main focus of operational planning is on the present activities of the company, and its prime concern is efficiency (doing things right), rather than effectiveness (doing the right things).
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 11 |
• |
Operations Management (OM)
Operations management focuses on planning, organizing, directing, and controlling the process of bringing together people, equipment, materials, and methods to accomplish a broad range of operational tasks in the most cost-effective manner. The nature of operations management may vary depending upon the type of the organization, namely: product manufacturer, service provider, product merchandiser, and project and contract organization.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 72 |
• |
Opportunity Cost
An opportunity cost is the cost of a missed opportunity. In simple terms, an opportunity cost is the opposite of the value of a benefit which the organization would have derived if it would have taken the specific opportunity. In business terms, an opportunity cost represents a potential loss of profit that could have been earned by the organization if it would have implemented a specific opportunity, instead of not taking any action.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 5 |
• |
Organizational Architecture
Organizational architecture focuses on four critical components in every organization: business strategy, organizational structure, organizational culture, and communications within and outside the organization. Organizational architecture is designed to enable business owners and managers to improve their organization’s performance during the transitional period and ensure that organization will achieve its strategic and operational objectives.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 13 |
• |
Organizational Behavior
Organizational behavior represents an inter-disciplinary field of studies which includes general management, psychology, sociology, communications, and organizational theory. Organizational behavior focuses on evaluating the impact that individuals, groups of employees, and organizational structures have on behavior within an organization and applying this knowledge towards improving an organization's effectiveness.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 11 |
• |
Organizational Chart
An organizational chart is a diagram that describes the formal structure of an organization and the relationships and relative ranks of various positions. An organizational chart also presents lines of authority, responsibility, and accountability for each position with the organization. The structure of the organizational chart depends upon the size and nature of an organization and may include functional structure, divisional structure, and matrix structure.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 13 |
• |
Organizational Culture
Organizational culture refers to the character of the organization and is comprised of its unique values, traditions, and attitudes. It is developed throughout the company's existence and embodies the values, mentality, views, and aspirations of its owners. Organizational culture is heavily dependent upon the ethical standards of business owners and managers, who influence the organization’s behavior both within and outside the organization.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 6 |
• |
Organizational Design
Organizational design focuses on arranging functions and people within an organization in the most efficient manner in accordance with the organization’s mission and strategic objectives and ensuring that these objectives are met. Organizational design entails developing a suitable organizational structure, formulating essential functions and roles, and defining the levels of authority, responsibility and accountability for each position.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 16 |
• |
Organizational Departmentalization
Organizational departmentalization focuses on sub-dividing the organization into a number of specialized working groups to ensure maximum performance. The prime purpose of this process is to group people and activities into departments to allow orderly functioning of the enterprise. Organizational departmentalization can be accomplished through departmentalization by function, by product or service, by market or customer, or by territory.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 14 |
• |
Organizational Development (OD)
Organization development is an ongoing, systematic process of implementing effective organizational changes. According to
Larry E. Greiner who developed the Greiner Model For Organizational Development, every organization is expected to experience growth through the following six phases: creativity, direction, delegation, coordination and monitoring, collaboration, and extra-ordinary solutions.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 16 |
• |
Organizational Psychology
Industrial and organizational psychology is a study which describes employee behavior, performance, and attitudes in the workplace. This study plays a critical role in ensuring effective human resources management processes, including job analysis, recruitment and hiring, performance appraisal, compensation and benefits, training, motivation, occupational stress, safety and health, separation, labor-management relations, organizational development and team work.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 21 |
• |
Organizational Structure
Organizational structure is defined as an arrangement and interrelationship of the component parts and positions within an organization. Organizational structure depends upon the size of the organization, the nature of its operational activities, and the size of the market where it operates. Organizational structure focuses on specialization, standardization, and coordination of all operational activities, centralization and decentralization of decision-making process, and the size of the work unit.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 13 |
• |
Partner Relationship Management (PRM)
Partner relationship management (PRM) is a management system designed to improve communication between an organization and its business partners. PRM system includes relevant strategies, methodologies, and software designed to improve supplier-business partner relationships. Web-based PRM software applications focus on customizing and streamlining administrative tasks by making shipping schedules and other real-time information available to all the partners online.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 93 |
• |
Performance Appraisal
Performance appraisal focuses on evaluating performance of managers and employees within an organization. Employee performance appraisal entails evaluation of quality of work, quantity of work, required supervision, attendance, conservation, and general attitude. Management performance appraisal entails evaluation of a manager’s planning, organizing, leading, and controlling skills, execution of special duties and general attitude toward implementation of management tasks.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 36 |
• |
Performance Management (PM)
Performance management (PM) is the systematic process of engaging and motivating employees within an organization to ensure efficient operational performance. PM also focuses on aligning the organization’s resources, systems, and employees to its mission, strategic objectives and priorities. PM entails planning, monitoring, developing, and rating, operational activities and rewarding employees for efficiently meeting organizational objectives.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• You Tube
• Examples
• SlideShare
|
Check Point 32 |
• |
Personal Selling
Personal selling is a method where one party (the sales consultant) uses special skills and methods to motivate and convince the other party (prospective buyer) to make a purchasing decision related to certain products or services in exchange for money. The prime objective of a personal selling process is to identify specific needs for products or services by the potential buyer and to satisfy those needs in a fair exchange for monetary value.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 97 |
• |
Petty Cash
Petty cash is a small amount of cash which is used to pay for incidental purchases, such as postage stamps, consumables, gas, food expenses, or tips. Financial manager may allocate a limited amount of cash to a “petty cash float” that could be available for small purchases, which are not paid by a check. Petty cash represents a current asset account in a general ledger and this account must be strictly controlled by the financial manager to avoid misappropriation of funds.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 51 |
• |
Plan-Do-Check-Act (PDCA) Cycle
The Plan-Do-Check-Act Cycle is a four-step management method for planning, implementing, and controlling continuous improvement of processes, products, and services. The PDCA Cycle entails defining specific objectives and a plan, implementing the plan, evaluating actual results, identifying the performance variances, taking corrective action, and completing the plan implementation process. The PDCA Cycle, developed in the US by Walter A. Shewhart in 1930's, was introduced in Japan by W. Edwards Deming in 1950's.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 76 |
• |
Pricing
Price can be defined as the monetary value assigned to the benefit one receives from a specific product or service. Pricing is a process of determining a selling price for organization’s products or services. Pricing must take into account marketing, operational and financial factors, such as customer's perceived value, marketing costs, competitor’s prices, discount structure, product or service uniqueness, operational or manufacturing costs, and financial costs.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 58 |
• |
Pricing Strategies
Pricing strategy focuses on determining a suitable price for and price fluctuation through time, in order to support the product or service in the marketplace and to meet the sales and profit objectives of the organization. Pricing strategy must take into account at least three critical price-setting factors: actual cost of products and services, demand for products and services in the marketplace, and what is offered by competitors in terms of product and service quality and price.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 88 |
• |
Problem-Solving Method
Problem-solving method is a seven-step process, which is based on a Plan-Do-Check-Act (PDCA) Cycle, and focuses on identifying and resolving a specific problem. Plan – Step 1: definition of the problem; Step 2: data collection and analysis; Step 3: Cause analysis (identify root causes); Do – Step 4: Solution planning and implementation; Check – Step 5: Evaluation of effects (did the solution work?); Act – Step 6: Standardization of the solution; Step 7: Final evaluation of new process.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 5 |
• |
Process Mining
Process mining is a process management method designed to enable users to effectively analyze operational processes based on the current data. Process mining focuses on extracting current and relevant data from the IT, collecting and summarizing this data to describe specific operational processes, presenting this data to decision-makers in a clear format to ensure a quick and effective decision-making process. Process mining provides users with valuable information in a timely manner and this helps to maximize organization’s operational performance and profitability.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 11 |
• |
Product Lifecycle Management (PLM)
Product lifecycle management (PLM) is the process which focuses on managing the complete lifecycle of a product from its conception, through design and manufacture, to service and disposal. PLM entails integration of relevant data, operational processes, business systems, and personnel related to a specific product. PLM plays a critical role in helping management to maximize organization’s operational performance and profitability.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 87 |
• |
Product Management
Product management focuses on defining, developing, producing, and maintaining products and services, which can provide excellent value to customers, help the organization to develop competitive advantage, and generate desirable level of profitability. Product management activities are performed by product managers, who investigate, select, develop and manage products and services for the organization to meet specific business objectives and maximize the profitably.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 87 |
• |
Project Management
A project is a time-limited and usually non-repetitive activity, which utilizes a variety of resources, such as human, material, and equipment, to accomplish specific goals in accordance with pre-determined objectives. Project management represents a broad range of management activities related to the development, initiation, planning, controlling, leading, and completing a specific project
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 80 |
• |
Publicity
Publicity is a free message about an organization, its’ products and services, and it appears in the mass media. Publicity focuses on newsworthy developments or activities related to a specific organization and it helps to promote its image and products or services in a more believable way in the marketplace. Managers use publicity to promote their organizations in various types of media, including magazines, newspapers, television, radio and internet.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 89 |
• |
Public Relations (PR)
Public relations (PR) is a communication process aimed at promoting an organization and its image in the marketplace. PR focuses on managing the flow of information between an organization and the public. The main objective of PR is to persuade the public, prospective customers, investors, partners, employees, and other interested parties to maintain a certain point of view about the organization, its products, services, and people.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 89 |
• |
Quality Assurance (QA)
Quality assurance (QA) is a set of procedures designed to ensure that a product, service, process, project, or facility under development (before work is complete) meets specified quality requirements. QA focuses on systematic measurement, comparison with pre-determined standards, monitoring of processes and providing feedback to ensure that acceptable levels of quality requirements are met during the operational process.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 76 |
• |
Quality Control (QC)
Quality control (QC) is a set of procedures designed to ensure that a completed product, service, process, project, or facility meets specified quality requirements. QC entails evaluation and progressive refinement of manufacturing processes, identification of defects, and correction of problems before the quality of products and services deteriorates. QC entails inspections prior, during, and at the end of a specific manufacturing or operational process to ensure high quality of products and services.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 76 |
• |
Quality Management (QM)
Quality management focuses on the complete implementation of all activities within an organization which are related to quality of products, services, processes, or projects and means of accomplishing high level of quality. The prime purpose of QM is to ensure effective implementation of quality planning, quality control, quality assurance, and quality improvement and to maximize the organization’s overall operational performance and profitability.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 76 |
• |
Quality Management System (QMS)
A quality management system (QMS) focuses on developing suitable organizational structure, procedures, processes, and resources which are necessary to implement effective quality management within an organization. QMS prescribes setting specific objectives and time parameters which must be met by management to ensure effective implementation and maintenance of all aspects of quality control.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 76 |
• |
Retail Business
Retail businesses sell small quantities of finished products to consumers in exchange for money. Retail businesses purchase larger quantities of various products for resale from wholesalers, dealers, distributors, agents, and manufacturers. Retail businesses purchase their merchandise at lower prices and add a retail mark-up to ensure a reasonable profit. Retail businesses have additional operating expenses in a form of rent, utilities, payroll, and merchandise costs.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 62 |
• |
Sales Closing Techniques
Sales closing represents a pinnacle of every sales presentation – this is the moment when the customer makes a firm purchasing decision to buy a product, a service, or a project. Sales closing techniques comprise of numerous methods of “convincing” customers to make a purchasing decision. These techniques include an “alternative choice”, “summary close”, “assumption close”, “special concession close”, “last chance close”, “confirmation close”, and many more.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 97 |
• |
Sales Force Compensation And Incentives
Sales force compensation and incentives are an effective tool for attracting and retaining most qualified sales people and motivating them to meet the organization’s sales objectives. Sales force compensation methods include straight salary, straight commission, salary plus commission, salary plus bonus plan or a combination plan. Sales force compensation may also include a wide range of additional employee benefits, such as a company car and gas, entertainment allowance and many more.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 98 |
• |
Sales Management
Sales management focuses on planning, organizing, directing, and controlling all sales activities within an organization. Sales management entails preparing sales budgets, building an efficient sales organization, recruiting, selecting and training sales force, implementing sales force compensation methods, selecting and designing sales territories, managing and motivating the sales force, evaluating and controlling sales force performance on a continuous basis.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 93 |
• |
Sales Process And Methods
Sales process represents a series of planned activities designed to meet the organization’s overall sales objectives. Sales process depends upon the size of the organization and the type of products and services it offers, specific needs of potential customers, the size of the marketplace and competition. Sales process entails planning and implementing appropriate sales methods designed to enable the organization to meet its business goals in the most efficient manner.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 94 |
• |
Sales Promotion
A sales promotion is an incentive offered to customers to purchase a product or service. A sales promotion strategy is frequently used by organizations to introduce new products and services in a marketplace, or to dispose of excessive inventory of existing products. A sales promotion may include a free product sample or service demonstration, additional discount, coupon, special gift, rebates, and much more.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 89 |
• |
Sales Territory
A sales territory is a pre-defined customer group or a geographic area which is allocated to an individual salesperson or a sales team, who will be responsible there for meeting specific sales objectives. Sales territories can be developed on the basis of specific geography, products, types of customers, or a combination of these factors. Proper sales territory design provides important contribution to cost-effective utilization of the organization’s sales force and to increased level of sales.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 99 |
• |
Search Engine Optimization (SEO)
Search engine optimization (SEO) is the process of improving a website’s ranking and visibility in organic or “natural” search in various search engines on an international or local basis. SEO is a key-word driven process and its success depends upon many variables, including the quality and speed of the website, the relevant content on each landing page, overall presence online, pro-active participation in social media, and third-party links (backlinks).
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 91 |
• |
Service Business
A service business is a non-manufacturing activity in which each assignment results in completing a specific type of work designed to satisfying a customer's need. All service business operations can be classified as custom services and standard services. Custom service, similar to a job shop, is characterized by a specialized service-to-order operation. Standard service entails rendition of services on a continuous process basis irrespective of a specific customer's order.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 79 |
• |
Service Management
Service management focuses on identifying specific customer needs and developing an efficient operational system within an organization which will ensure meeting these needs in a cost-effective and timely manner. Service management entails planning, organizing, leading and controlling all essential operational activities including hiring, training and supervising employees within the organization to maximize business performance.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 79 |
• |
Seven Basic Tools Of Quality
Seven basic tools of quality represent an integral part of the total quality management (TQM). These tools include cause and effect diagram, flow charts or process-flow diagrams, Pareto charts, run or trend charts, histograms, scatter diagrams, and control charts. Different types of tools are used by operations managers depending upon the specific nature of their organization’s operational activities.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 76 |
• |
SIPOC Diagram
SIPOC diagram is used in Six Sigma and lean Six Sigma as a process mapping tool. SIPOC means: suppliers, inputs, processes, outputs, and customers. SIPOC diagram provides process mapping at high level and identifies potential variances between suppliers and input specifications and between outputs and customers’ expectations. Subsequently SIPOC diagram provides management with a defined scope of required process improvements to meet the organization’s objectives.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 76 |
• |
Situational Leadership Model
Situational Leadership Model suggests that successful leaders should change their leadership styles based on the maturity of their employees and the details of a particular task. This model offers four specific leadership styles: “telling” leadership style, “selling” leadership style, “participating” leadership style, and “delegating” leadership style. Situational Leadership Model was developed by Dr. Paul Hersey and Ken H. Blanchard in the late 1960’s.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 17 |
• |
Six Sigma
Six Sigma is a management strategy designed to improve the quality of processes, products, services through systematic identification and removal of defects and errors in the operational processes. A Six Sigma process originated in a manufacturing environment but it is also used in non-manufacturing environment. Based on Six Sigma process requirements, 99.9999998% of all products manufactured are statistically expected to be free of defects. Six Sigma was developed by Motorola in 1986.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 76 |
• |
Social Media Marketing
Social media marketing represents a direct marketing method designed to increase the level of product and service sales by maximizing the website’s exposure online. Social media marketing uses a broad range of platforms online such as: Google and Google+, Yahoo, Facebook, Twitter, LinkedIn, Amazon, Yelp, Instagram, Foursquare, Pinterest, StumbleUpon, Delicious, AOL, Dig, Squidoo, Posterous, Webnews, Tumblr, Blogs and e-mails.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 91 |
• |
Statistical Process Control (SPC)
Statistical process control is a quality control process which entails the use of statistical methods designed to eliminate or minimize waste. Various process charts are used as key tools in the statistical process control analysis. This process provides early identification of problems in the area of product quality control before they occur instead of correcting problems after they occur. This method was developed by Walter A. Shewhart at Bell Laboratories in 1920's.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 76 |
• |
Strategic Management
Strategic management is a comprehensive process of analyzing, planning, implementing, and controlling a broad range of management activities aimed at meeting the organization’s long-term strategic objectives. Strategic management entails systematic coordination and alignment of management activities with the available resources and adherence to the organization’s stated mission, vision, and goals.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 1 |
• |
Strategic Planning
Strategic planning is the process of defining the organization's mission and long-term objectives, examining the existing situation, identifying the organization’s strengths and weaknesses, opportunities and threats, developing and selecting effective operational strategies, and establishing methods necessary to achieve specific objectives. Strategic planning provides an overall long-term direction for the organization and enables management to begin the operational planning process.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 8 |
• |
Supply Chain Management (SCM)
Supply chain management entails effective management of a supply chain, which represents a sequence of suppliers, warehouses, manufacturing and operational facilities, wholesale distributors, retailers, and ultimate customers - the end-users of products and services. The scope of supply chain management may vary depending upon the specific nature of business, i.e. manufacturing, merchandising, service, project, or contracting.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 75 |
• |
Target Market
Target markets are market segments established as a result of the market segmentation process which entails the grouping of various customers, or markets, on the basis of similarity of their requirements and characteristics. Three main target market coverage strategies include mass marketing, segmented marketing, and concentrating marketing. Target marketing can be also supported by international, national, and local online marketing campaigns.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 84 |
• |
The AIDA Formula
The AIDA formula is used in marketing and advertising of products and services to customers. AIDA is an acronym for: attention, interest, desire, and action. According to the AIDA formula, effectiveness of marketing results depends upon attracting attention of prospective customers to a specific product or service, raising their level of interest, influencing their desire of owning such a product or a service, and taking action which will lead to the actual purchase by customers.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 89 |
• |
Theory Of Constraints (TOC)
Theory of constraints (TOC) is a management method designed to identify bottlenecks and constraints in various business processes and to determine and eliminate their root causes. According to TOC, each process in the organization, like in a chain, is as strong as its weakest link. The prime purpose of TOC is to eliminate all possible root causes for process constraints to enable the organization to achieve its goals. TOC was developed by Eliyahu M. Goldratt and published in The Goal in 1984.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 66 |
• |
Theory X And Theory Y
Theory X and Theory Y describe two contrasting models of human behavior. Theory X (pessimistic approach) suggests that people don't really like to work, seek security in the workplace, lack imagination, creativity, and initiative. Theory Y (optimistic approach) suggests that people actually like to work, are self-starters, willing to accept responsibility, are creative and imaginative. Both theories were developed by Douglas M. McGregor in 1960.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 21 |
• |
Time Management
Time management focuses on planning and implementing a wide range of specific activities in a timely and organized manner to maximize the efficiency and productivity and minimize wasteful activities. Time management entails defining realistic goals, setting priorities, organizing activities in an orderly manner, maintaining a steady professional and emotional attitude, adhering to planned activities, and avoiding procrastination.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 1 |
• |
Total Quality Management (TQM)
Total quality management (TQM) is based on a philosophy, which involves every person within an organization with a common purpose to maintain continuous effort in improving quality of products, services, and processes and to maximize customer satisfaction. TQM is really an attitude and a culture, which must be adopted by everybody within the organization to ensure effective and profitable long-term business performance and high level of customer loyalty.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 76 |
• |
Trade Credit
Trade credit represents the authority to obtain products and services on the basis of a promise to pay for them at a certain date in the future. Many business transactions take place on a credit basis and necessitate the development of a stringent credit control. It is essential to follow a set policy of credit control governing the amounts of credit that may be granted to customers, or trade debtors, as well as the period allowed for the repayment of such amounts, known as accounts receivable.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 53 |
• |
Value Chain
A value chain represents a sequence of interlinked value-added activities undertaken by an organization in the process of creating value in a form of products or services delivered to customers. Value chain activities begin with inbound distribution of materials and proceed with manufacturing operations, outbound distribution, marketing, selling, and after-sales service. These activities are supported by purchasing, research and development, human resource development, and general management activities.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 61 |
• |
Value Engineering (VE)
Value engineering is a method designed to maximize the value of products, services, projects, and processes through a systematic evaluation of their functions and costs. Value is defined as a ratio of function to cost and it can be improved by increasing the scope of the function or decreasing the cost. Value engineering was originally termed value analysis and developed by Lawrence D. Miles during 1940’s in U.S.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 74 |
• |
Variance Analysis
Variance analysis represents the third element of the PDCA Cycle (Check) and it provides an effective method of management and budgetary control. Variance analysis entails comparing actual results with expected results and determining the difference. If the difference between actual and expected results in negligible, this signifies that everything is “under control”. If a variance exists, it must be identified and corrected, if necessary.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 59 |
• |
Work Breakdown Structure (WBS)
A work breakdown structure is a key element in project management and systems engineering planning and control. A WBS represents a hierarchical breakdown of the scope of work to be completed into smaller components, deliverables, tasks, and activities. A WBS provides a consistent basis for managing, delegating, and controlling a specific project and ensuring that each work deliverable is accomplished, tested, and accepted.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 80 |
• |
Workflow Management
A workflow represents a series of inter-connected operational steps which follow one after another without delay. Workflow management entails automating operational steps in a business process and ensuring that each step is supported by accurate information and documentation related to each which is passed from one participant in the process to the next participant according to specified set of rules.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 74 |
• |
Workforce Management (WFM)
Workforce management (WFM) entails all activities, processes, methods, required to ensure effective management of employees within the organization. WFM entails employee planning, forecasting, recruiting, hiring, screening, testing, interviewing, training, motivating, managing job compensation, incentives, benefits, performance appraisal, career management, labor relations, safety, health, and separation.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 21 |
• |
Working Capital (WC)
Working capital (WC) represents an important financial metric of organization’s liquidity and ability to cope with current operational business challenges. Working capital, used by an organization, is determined as current assets minus current liabilities. Working capital turnover represents an important financial ratio which compares net sales generated by the organization against the average value of working capital employed.
|
• Video 1
• Video 2
• Video 3
• Video 4
• Video 5
• YouTube
• Examples
• SlideShare
|
Check Point 45 |