Business Operations Management : Free Business Administration Training : Business Management Club, Inc.

General
Management

1 The General Management Process (Overview)	5 Lean Management	9 Implementation Of Strategic Plans	13 The Organizing Process	17 The Leading Process
2 Entrepreneurship And Management Science	6 Business Environment And Organizational Culture	10 Management By Objectives	14 Organizational Departmentalization	18 Principles of Communication
3 Principles Of Decision Making	7 The Planning Process	11 Operational Planning	15 Management Structure	19 The Controlling Process
4 The Lean Business Engineering Method	8 Strategic Planning	12 Plan Of Management	16 Organizational Design And Development	20 Managerial Ethics

Human Resources
Management

21 The Human Resources Management Process (Overview)	25 Employee Planning And Forecasting	29 Employee Orientation	33 Basic Job Compensation	37 Employee Career Management
22 Equal Employment Opportunity Laws	26 Employee Recruitment And Hiring	30 Employee Training	34 Financial Incentives	38 Labor-Management Relations
23 Job Analysis	27 Screening And Testing Of Applicants	31 Management Development	35 Employee Benefits	39 Employee Safety And Health
24 Job Descriptions And Job Specifications	28 Employment Interviews	32 Employee Motivation	36 Employee Performance Appraisal	40 Employee Conflict Management And Separation

Financial
Management

41 The Financial Management Process (Overview)	45 Financial Performance Evaluation	49 Tax Strategies	53 Credit Control	57 Cost Accounting
42 Accounting Information	46 Operating Budget	50 Sources Of Capital	54 Inventory Management	58 Pricing Methods
43 Bookkeeping	47 Capital Expenditure Budget	51 Internal Control And Cash Management	55 Capital Assets Management	59 Management Accounting
44 Financial Statements	48 Cash Budget	52 Control of Purchases And Disbursements	56 Payroll Accounting	60 Integrated Financial Management

Operations
Management

61 The Operations Management Process (Overview)	65 Product And Service Design And Standardization	69 Equipment Maintenance And Replacement	73 Material Requirements Planning	77 Kaizen
62 Classification Of Operational Activities	66 Process Design	70 Tool Control	74 Operations Control	78 Lean/Just-In-Time Methodology
63 Facility Design, Location, And Organization	67 Equipment Evaluation And Selection	71 Cost Estimating	75 Supply Chain And Material Management	79 Service Operations Management
64 The Design Office	68 Plant Layout	72 Operations Planning	76 Total Quality Management	80 Project And Contract Management

Marketing And
Sales Management

81 The Marketing Management Process (Overview)	85 Market Measurement And Forecasting	89 Promotional Strategies	93 The Sales Management Process (Overview)	97 Personal Selling
82 Buying Behavior	86 Marketing Strategies	90 Distribution Strategies	94 Sales Planning And Budgeting	98 Sales Force Compensation
83 Marketing Information And Research	87 Product Strategies	91 Direct Marketing	95 Sales Organization	99 Sales Force Management And Motivation
84 Target Marketing	88 Pricing Strategies	92 Marketing Planning	96 Sales Force Recruitment, Selection And Training	100 Sales Performance Evaluation And Control

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TUTORIAL 4 - OPERATIONS MANAGEMENT
CONTENTS

Check Points 61, 62, 63, 64, And 65 Are Available For Your Free
Viewing In This Promotion Program Online. Simply Click Below.

20 CHECK POINTS

61.	the operations management process (overview)
62.	classification of operational activities
63.	facility design, location, and organization
64.	the design office
65.	product and service design and standardization
66.	process design
67.	equipment evaluation and selection
68.	plant layout
69.	equipment maintenance and replacement
70.	tool control
71.	cost estimating
72.	operations planning
73.	material requirements planning
74.	operations control
75.	supply chain and material management
76.	total quality management
77.	kaizen
78.	Lean/Just-In-Time methodology
79.	service operations management
80.	project and contract management

TUTORIAL 4 QUESTIONNAIRE

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•	Do you feel that the portion of Tutorial 4 which was available to you, covered the material adequately?
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•	Did you find this Tutorial practical and relatively easy to understand?
•	Do you feel that you can use the acquired knowledge in your existing or future business?
•	Did you find it easy to navigate the Business 2100 Management Program site?
•	Would you like to see the rest of Tutorial 4?
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